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Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
The Opportunity
DevOps engineering is critical to building performant, next generation of Teladoc Health products. If you have an obsessive focus on automation and metrics, building repeatable solutions and enjoy contributing to best of breed technologies, we should talk.
We are looking for an experienced Staff DevOps Cloud Engineer with a passion for developing Infrastructure as Code while Containerizing applications to support our growing organization.
You’ll be leading initiatives utilizing Infrastructure as Code and configuration management on both bare-metal and virtual environments with Kubernetes and Terraform. You should have a development background and hands on ability with git/GitHub, Jenkins, Artifactory and participated in general software development and the software development lifecycle.
We work with opensource, commercial and 3rd party production software packages to install/run alongside our internally developed Teladoc software.
Your ability to be hands on with and support new feature development at scale across the enterprise suite of products. You will be leading and directly contributing to the team working to redefine how we build, test, release and run software.
Responsibilities
- Directly contribute to feature implementation related to system integration and CI/CD/CT process-improvement efforts.
- Collaborate with Software Architects on how to best design their cloud applications for optimal scaling including content caching, compute optimizations, continuous integration and delivery pipeline, load balancer setup, and more
- Collaborate with the Product, Software Development, and Quality Engineering teams to define, implement, and govern a state-of-the-art Software Factory, reduce cycle time and increase overall quality and stability
- Collaborate with the Operational, Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommend operational improvements to them
- Provide technical oversight and guidance to implementation teams, taking into consideration existing system inter-dependencies and the team’s adherence to ITIL and other audited regulatory compliance (HiTrust, FedRAMP) programs
- Influence roadmaps and participate in planning/prioritization activities, coordinate work across multiple development teams
- Advocate DevOps and follow-up on priorities and DevOps maturity/KPIs of product teams
- Interface with internal and external customers to deploy solutions and deliver workshops to educate and empower them
- Collaborate with DevOps Cloud Engineering team on cloud infrastructure best practices and vulnerability patching
- Document systems architecture and design; document processes and procedures
- Assist in the career development of others, actively mentoring individuals on advanced technical issues and helping managers guide the career growth of their team members
- Define a long-term vision for DevSecOps practices that meet the requirements and needs of the commercial platform and application teams
- Functionally decompose complex problems into simple, straight-forward solutions
Candidate Profile
- 15+ years of proven Engineering experience working directly with customers, partners, and third-party developers
- 10+ years of experience configuring, managing, and troubleshooting systems of scale (cloud, virtualization, distributed networks, co-location.)
- Able to drive a team to achieve goals in a fast-paced environment with tight deadlines and bring recommended solutions to upper management instead of problems
- Manage DevOps at Scale and the complexities of our rapidly growing enterprise-wide suite of products
- Functionally decompose complex problems into simple, straight-forward solutions.
- Directly contribute to feature implementation related to system integration and CI/CD/CT process-improvement efforts
- Collaborate with Software Architects on how to best design their cloud applications for optimal scaling including content caching, compute optimizations, continuous integration and delivery pipeline, load balancer setup, and more
- Progressive experience in software development, systems; DevOps/Build & Release architecture and design
- Work closely with our development engineers while owning large scale programs and project management
- Prioritizing and organizing and driving execution Hands on approach coding while maintaining structure
- Must have expertise in Container Orchestration using Kubernetes, preferable 1.22.6 or later
- Experienced with Kubernetes containers and orchestration platforms perfered, 5+ years of experience managing Run/Scale, Performance/Stability, Development, and ideally own operational responsibilities
- Preparing the current AWS environment for Azure migration
- Experience with complex software, infrastructure project management and software development team management using Scrum/Kanban/SAFe, Agile workflow methodologies
Desired Characteristics – Ideally you enjoy being both hands-on and guiding operational oversight with the following:
- Terraform and Ansible – redeployed and rewritten code structure, designing new OS supporting for Infrastructure as Code (IaC)
- Sifting RHEL to Ubuntu 20.04 to support migration
- Monitoring Migration as we shift enterprise wide to New Relic, Kafka and Jinkins (adhering standard operating procedures) supporting the Azure merger
- Manage software upgrades and Server RStudio Upgrade to RStudio Enterprise Clustered Architecture
- Migrate Kafka and Jinkins to Managed Services Meeting Azure Operational Standards
- Refactoring Terraform
- EKS Migration to 1.23
- Experience with design and implementation of CI/CD/CT pipelines using tools like Jenkins, Git, GitLab, Gradle, Maven, Conan, SonarQube, Valgrind, Artifactory, npm, Selenium, Squish, Junit, etc.
- Experience writing automation scripts using scripting languages such as: Groovy, shell scripting (Bash, PowerShell), Python or Ruby
- Experience configuring, managing, and troubleshooting systems of scale (cloud, virtualization, distributed networks, co-location.)
- Experience building and maintaining production systems within the AWS ecosystem and familiarity interacting with the AWS APIs
- Familiarity with software development lifecycle. Experience with version management and ticketing systems such as Git, and Jira
- All while upholding our standards and commitment to excellence
The base salary range for this position is $180,000 – $200,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2022.
How to Apply: LINK